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FAQs

Rehab Admissions FAQ

How much does rehab cost?

The cost of treatment varies for each individual depending on the level of care they require. Some people are only able to enter our facility for a short 5-7 day medically managed detox, while some are able to stay for up to 6-9 months in our continuing care program. The cost of rehab varies on a case by case basis. If you would like to find out how much any of our individual programs will cost, we encourage you to contact us, or fill out our insurance verification form to see if your insurance company will cover any of the cost!

Does insurance cover drug and alcohol treatment?

We are an in-network provider for Aetna, Anthem Blue Cross and Cigna (PPO, HMO and EPO are all accepted).  However, for all other insurance plans we are considered an out-of-network provider.  We will accept many PPO insurance plans that have out-of-network benefits in multiple levels of care. If you would like to find out if you have coverage available for drug and alcohol treatment use our free verification of benefits . If we can utilize your insurance to cover or offset the cost of services then you will be required to complete an Assignment of Benefits Form. If we cannot use your insurance to cover or offset the cost of services then we will provide you with a Superbill. This will allow you to receive reimbursement directly from your insurance company.

We do not accept Medicaid, Medicare or Medi-Cal as a form of payment for treatment. We are a private facility that is not contracted with any government or state agencies. If you would like to utilize these services please contact your provider directly.

What forms of payment do you accept?

We accept cashier’s checks, wire transfers, personal checks and all major credit cards. Please note that we do accept Discover and American Express. To make payment for treatment please contact the admissions department.

Are there any hidden fees in the cost of treatment?

We do not cover the cost of your medications. Other than that, there are no hidden fees in the cost of treatment. When researching treatment centers this is an important question to ask. Many facilities say that they offer certain services but then charge additional fees for things like; psychiatric evaluation, psychological assessment, one on one therapy, detoxification, etc. At Authentic Recovery Center all of these services and others are included in your initial program fee.

What if a person leaves treatment early?

If a person leaves treatment early for any reason then they will have a term credit on account. We have an extremely high program completion rate but this does happen from time to time. In these circumstances the person will have a term credit on account that they can access for future treatment. Term credit is non-transferable. Additionally, all clinical readmission criterion have to be met before term credit can be accessed.

Do you offer payment plans?

We do not offer payment plans. If you would like referrals for low-cost treatment centers or would like assistance to determine what you can and can’t afford please contact us.

Facilities FAQ

What are the living arrangements like?

This is one area where you will be pleasantly surprised. Our living arrangements are well-appointed and dignified. We offer a home-like atmosphere. There are both semi-private and private rooms available. If you would like to take a virtual facility tour visit the gallery at the top of this webpage. If you are local and would prefer to take an onsite tour call the admissions department.

How many people do you treat at one time?

Our facility offers residential treatment to 12 people at a time. Our program is in high demand and our space is limited. If you would like to reserve a spot at the facility contact the admissions department.

Is smoking or tobacco allowed at the facility?

Yes. As much as we might like to discourage you from smoking or tobacco products, they are allowed in designated areas.

Program FAQ

Is the Family Program an additional expense?

There are no hidden fees in the cost of treatment. The Family Program is included in the initial program fee.

Do you accommodate special dietary needs?

Yes. Our program does accommodate special dietary needs. We also have a nutritionist on staff who is available to answer questions.

Are prescription medications allowed at the facility?

Yes. However, other than the period of time the patient is in detox habit forming prescription medications are not allowed during the treatment process. In other words, we don’t want people to come in on one drug and leave on another that is just as harmful. We do not practice harm-reduction treatment techniques or chemical restraint. We are philosophically committed to imparting the concept of total abstinence from mind-altering drugs.
Will my insurance cover my treatment?